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We Ship International

Shipping Policy
Domestic Shipping

Please Read
Welcome International Customers
International Shipping Policy

We use the UNITED STATES POSTAL SERVICE as our primary method of shipping to Canada and Overseas. If you have questions, you may contact us. Canada toll free 1-877-415-6057 or Local # 310-323-3738
United Kingdom to best serve our customers Call our London #:
44-2070787354

UCC

Currency Converter
Converter Services


Requirement for International Orders
  ...
$50.00 minimum.

IMPORTANT PLEASE READ ALL
The total you see calculated in your shopping cart for shipping is the Domestic Rate for USA customers only. We have added a link below so you can estimate your shipping costs. We do not profit off of shipping, only the exact charges and the small handling fee will be charged to your credit card.

Our shopping cart does not have the capabilities of calculating each individual countries shipping rates. Each country has their own rates and rules so International shipping charges must be adjusted, according to weight of parcel and country destination. Additional shipping and a special handling fee of $7.50 will be applied to your credit card WITHOUT EXCEPTION at the time your order is shipped. 

International orders are shipped by Air Mail Parcel Post, Insured. If you require OVERNIGHT or SPECIAL SHIPPING PLEASE CALL US: at one or the numbers above.

You will receive an email receipt with the charges that have been added to your credit card, on the day your order is shipped.

International Shipping Restrictions:

We cannot be responsible for any tariffs, customs restrictions , or other regulations that apply in countries outside the United States. We encourage you to speak with your customs office if you have any questions.
Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.

If for any reason the package is seized by Customs Officials, we will not issue you a refund unless all products are returned to us in their original condition. If the package is returned to us by Customs Officials, you are still responsible for any shipping charges.

You pay actual shipping charges based on the weight of the package plus a $5.00 international processing fee. Shipping by air to most countries can be very expensive. Shipping charges alone are frequently 50% to 100% of the total cost of the products.
You are responsible for any duties or taxes that may apply.

ATTENTION: All International Orders are non-refundable due to the long distance they must travel, makes them not in resalable condition when they arrive back to us in the US. All sales are final.

For a rough estimate of shipping CLICK HERE. Please Note Anything over is rounded up to the next number. Example: 1.01 lbs. = 2 lbs. and  4.1 pounds = 5 pounds etc.


Canadian Orders
Canada customs have a rather stringent policy regarding supplements allowed within its boundaries. For example, supplements containing stimulants and prohormones are NOT allowed in Canada. If you live in Canada and order supplements to be shipped to Canada, please phone Canada Customs Inspection at (604) 666-3498, or 1-800-267-9675 to speak with one of their inspection officers, and find out if the supplements you plan on purchasing are allowed in Canada. Or you can check their online guide here.

United Kingdom Orders
We have experienced very long delays in customs before parcels are released for delivery: sometimes 1 month after the parcel has arrived in the country and even longer at times. We cannot be held responsible for these delays we have no control over English Customs. Please note that parcels shipped by Express Mail Service (EMS a more expensive service) seem to go through customs at a much more rapid rate. If you wish to have your order shipped by EMS please request it on your order in the special requests in the shopping cart or call our UK # 0207-078 7354  THIS NUMBER RINGS THROUGH TO THE USA without charge to you.

Your postal service generally will make several delivery attempts, and a notice will be left at your door if nobody is available to sign for your package. The POSTAL SERVICE will hold your package for a few days only.  If you fail to claim it, it will be returned to us, marked unclaimed.

You are Responsible For Shipping Charges to Re-Ship ...
if you fail to claim your package and it is returned to us.

Although we are extremely careful with our international orders but if you think we made a mistake in your order please contact us.

Cancellations and Order Changes

Any order cancellation or ANY ORDER CHANGES must be made over the phone at 310-323-3738.

*Service fee of 5% may apply for cancelled orders. You must contact a representative the same day your order was placed before 4pm PST and cancel your order to avoid a service charge. Jevelle  reserves the right to charge your credit card if these procedures are not followed. Please call us at 310-323-3738

Thank you!


Banned Countries:

Due to the inability to insure packages to following destinations, we no longer ship to countries listed below:

 
Afghanistan
Albania
Angola
Antigua & Barbuda
Ascension
Azerbaijan
Bahrain
Belgrade
Bolivia
Bosnia
Bulgaria
Cambodia
Cape Verde
Cayman Islands
Chile
Colombia
Congo
Costa Rica
Croatia
Cuba
Cyprus
Czech Republic
Dominica
Dominican Republic
Ecuador
El Salvador
Equatorial Guinea
Ertirea
Estonia
Ethiopia
Falkland Islands
Guatemala
Guinea-Bissau
Guyana
Haiti
Herzegovina
Honduras
Indonesia
Iran
Iraq
Jamaica
Jordan

Kazakhstan
Kiribati
Korea, North
Kyrgystan
Laos
Libya
Macedonian
Malawi
Malaysia
Maldives
Malta
Moldavia
Mozambique
Nepal
Nigeria
Pakistan
Panama
Philippines
Pitcairn Island
Romania
Rwanda
Saudi Arabia
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Sri Lanka
Sudan
Tajikistan
Tristan da Cunha
Turkmenistan
Turks & Caicos Islands
Uganda
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Yemen
Yugoslavia


Thank you for your business.

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Copyright? 2008 All rights reserved.
Revised: June 12, 2008